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Provided by the employer
Verified Pay check_circle $25 per hour
Hours Full-time
Location Duluth, Minnesota

About this job

Job Description

Job Description

A $350 retention bonus is offered, payable in two installments: the first after 90 days of employment, and the remaining balance at 120 days.


About This Crisis Home

This is a crisis group home that provides short-term, intensive support for children, teens, or adults experiencing emotional, behavioral, or mental health crises. The primary goal is to help each individual stabilize in a safe, structured environment so they can successfully transition back home or to the most appropriate long-term setting with a comprehensive support plan in place.

The individuals supported in this home often have complex behavioral needs and may experience periods of emotional dysregulation. At times, this can include verbal aggression, physical aggression, property destruction, or attempts to leave the home without authorization (elopement). While these situations can be challenging, our team is provided with the training, tools, and support needed to respond safely and effectively.

Success in this role requires consistency, patience, professionalism, and a commitment to following all company training, policies, behavior support plans, and individual care plans. By using approved intervention techniques and maintaining a calm, supportive approach, Direct Support Professionals play a critical role in helping individuals achieve stability and positive outcomes.

What is a Direct Support Professional?

  • Direct Support Professionals provide support and supervision to individuals who have developmental, mental health, or physical disabilities.

Who makes a great Direct Support Professional?

  • Has a passion for helping others.
  • Is flexible and dependable.
  • Displays the qualities of the company’s core values including service excellence, you centered care, nurturing relationships, ownership, value in every voice, and authenticity.

Why is being a Direct Support Professional so rewarding?

  • Direct Support Professionals get to know new people and create relationships. They also get to participate in new experiences and have fun while at work! Direct Support Professionals go home every single day knowing they made a difference.

What are the responsibilities of a Direct Support Professional?

  • Helps to establish and keep community relationships and friendships.
  • Assists individuals with daily routines including, but not limited to, household tasks, cooking and eating, individual self-care, socializing, use of leisure time, health and safety, money management and behavior management.
  • Administers medications.
  • Provides transportation.
  • Documents services and events through an online computer program.

Who are we looking for?

Applicants must:

  • Be 18 years or older, with a high school diploma preferred and one year of experience delivering services to individuals with disabilities.
  • Possess a valid driver’s license, have access to an insured vehicle, have a clean driving record, and need to pass a DHS background study.
  • Exhibit basic computer skills to be successful in this position.

Working Conditions:

The Direct Support Professional is subject to flexible hours, including split shifts, varied days and times, including mornings, evenings, weekends, and overnights, depending on coverage needs of the site and the company. This position may be expected to cover other sites.

This position will travel regularly into the community and work in a variety of settings both inside and outside the site and throughout the community. The Direct Support Professional is subject to frequent interruptions and imposed deadlines. This person sits, walks, bends, lifts, reaches, and moves intermittently during working hours.

This person is subject to frequent problem-solving activities and has regular contact with individuals, family members, friends, and the general public, who may be hostile or emotionally upset. The position may be subject to physically aggressive individuals and may be exposed to infectious diseases, odor, and dust.

Synova Group offers a competitive salary and a full list of benefits, including PTO, paid holidays, health, dental, life insurance, and disability insurance. Paid training is conducted in our Brooklyn Park office and is led by Synova Group employees.

You will work in an environment that makes you feel proud of what you do and work with others who have a strong desire to support individuals with disabilities. Synova Group focuses on person-centered planning to provide the best care to our individuals.

Synova Group provides many growth opportunities for those looking to advance their career and places value on internal promotion!

This position reports to the House Supervisor. The position is classified as non-exempt.

Synova Group is an Equal Opportunity and E-Verify Employer.


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Posting ID: 1277794955 Posted: 2026-08-03 Job Title: Crisis Direct Support