Accounting Assistant

We are looking for an Accounting Assistant to join our team in Prattville, Alabama in a Contract to potential permanent position. This opportunity is ideal for someone who enjoys balancing customer support with billing and account coordination in a fast-paced manufacturing setting. The person in this role will help manage order-related documentation, support invoicing activities, and work closely with internal teams to keep customer transactions accurate and on schedule.

Responsibilities:

• Manage incoming customer orders and enter details accurately into company systems.

• Review order information for correct pricing, shipment terms, requested delivery timing, and any special handling needs.

• Maintain organized customer and account records to support documentation accuracy and operational compliance.

• Assist customers with questions, order concerns, and billing-related issues by providing timely and attentive support.

• Process return requests, coordinate with carriers, and help complete related credit documentation when needed.

• Share order progress, exceptions, and important updates with teams across operations, logistics, and other departments.

• Prepare pricing and availability information for requested items or special-order components.

• Partner with production, sales, and shipping teams to support on-time fulfillment and a positive customer experience.

• Contribute ideas for improving service workflows and resolving recurring administrative or billing challenges.

• Experience in billing, accounts receivable, accounts payable, or related accounting support work.
• Familiarity with bills of lading, invoice coding, and transaction documentation in a manufacturing or distribution environment is preferred.
• Ability to perform bank reconciliations and maintain accurate financial and customer records.
• Working knowledge of QuickBooks or similar accounting software, along with Microsoft Outlook and other Microsoft Office tools.
• Strong attention to detail with the ability to manage multiple tasks and maintain accuracy under deadlines.
• Effective written and verbal communication skills for working with customers and cross-functional teams.
• Comfortable in an on-site business casual environment with closed-toe shoes required due to proximity to the production floor.