Golf Garage Attendant - Part Time

GENERAL JOB DESCRIPTION

Responsible for assisting golfers in the golf garage.

DUTIES AND RESPONSIBILITIES

• Be an Ambassador for FGCC by providing excellent guest service.

• Check in members and guests for TrackMan Simulator play.

• Advise guests of rules regarding attire, golf clubs, supplies and rules and regulations.

• Promote the sale of lessons, TrackMan usage, and club repair with each transaction.

• Record all sales transactions.

• Keep shop neat and clean and maintain a professional appearance.

• Answer phones with proper etiquette and field questions from callers/golfers.

• Make on the day of tee times for the TrackMan Simulators by phone calls or in person.

• Assist customers in booking lessons with Adam or other professionals.

• Maintain billing charges of members and guests; submit billing charges to Accounting Department in a timely manner.

• Assist in packing and unpacking inventory.

• Setting up TrackMan Simulator for golfers.

• Take club repair orders and contact customers when clubs are ready.

• Other duties as assigned.

EDUCATION AND EXPERIENCE

• High School Diploma or GED

• Customer service experience

• Retail experience preferred.

• Knowledge of golf preferred.

• Trackman Simulator experience preferred.

• Point of Sale experience a plus.

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Proficient with Microsoft Office Suite and related software.

REQUIRED LICENSES AND/OR CERTIFICATES

• N/A

PHYSICAL REQUIREMENTS

• Prolonged periods of walking and standing for extended periods of time.

• Must be able to lift 25 pounds at a time (more with assistance)

HOSPITALITY EXPERIENCE

Our goal is to provide excellent guest service to our members, guests, team members and vendors at all times. Team members are expected to follow company established Hospitality Standards when dealing with others. Everyone should feel welcome, have a positive and entertaining experience, and be encouraged to return.