Assistant Club Manager

About the Role

The Assistant Club Manager supports the Club Manager across sales, programming, and daily operations, and steps into leadership when needed. A great fit for a reliable, team-oriented person ready to grow into club leadership.

Responsibilities

• Support membership sales and maintenance.
• Assist with basic club programming and work with Marketing on club promotion.
• Train staff on membership sales, building rapport, and customer service.
• Use all club software (PlayByPoint, Delightree, HubSpot, Wingfield, SWISH, etc.).
• Manage club operational needs and deliver excellent customer service.
• Communicate with members, ambassadors, and staff; attend all meetings and trainings.

Qualifications

• Minimum 1 year in customer service, sales, or club/retail operations.
• Strong, professional communicator with members, staff, and leadership.
• Proven ability to support membership sales, retention, and relationship building.
• Comfortable learning multiple software platforms; highly organized under pressure.
• Reliable, team-oriented, and willing to step into leadership as needed.
• Full availability on at least two of the three weekend days (Fri–Sun).

Required Certifications

First Aid, AED, and CPR certification. Optional: Club Manager Training & Certification at The Picklr HQ.

Why Join The Picklr Carlsbad

Get in on the ground floor of a brand-new club with North America's fastest-growing pickleball franchise — a fun, active, community-driven workplace where your energy makes a real difference.

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