Entry-Level CAD Drafter / Shop & Customer Support

21 Machine & Fab is seeking a motivated, dependable individual who wants to build a career in the metal fabrication industry. This is an entry-level position designed for someone with basic CAD knowledge who is eager to learn manufacturing, welding, machining, customer service, and fabrication from the ground up.

This is not a desk-only job. The successful candidate will spend time creating drawings, assisting customers, working in the shop, visiting job sites, and learning how our products are built. We are looking for someone who wants to understand the entire fabrication process, not just draw parts on a computer.

NO PHONE CALLS WILL BE ACCEPTED.

Responsibilities

• Create and revise fabrication drawings using CAD software.
• Assist with measuring and documenting customer projects.
• Learn to produce accurate shop drawings for manufacturing.
• Support estimating and job planning as experience grows.
• Welcome and assist walk-in customers.
• Answer phones and direct customer inquiries professionally.
• Help load and unload customer materials when needed.
• Work alongside welders and fabricators to understand manufacturing processes.
• Assist with shop organization and maintaining a clean work environment.
• Perform other duties as needed to support daily operations.

Qualifications

• High school diploma or GED required.
• Technical school or college coursework in AutoCAD
• Mechanical aptitude and willingness to learn.
• Ability to read a tape measure and basic blueprints (or willingness to learn).
• Comfortable working in both an office and industrial shop environment.
• Strong communication and customer service skills.
• Positive attitude and dependable work ethic.
• Valid driver's license.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, and climb throughout the workday.
• Comfortable working indoors and outdoors in varying weather conditions.
• Must be able to safely work around welding, fabrication, and heavy equipment.

 NO PHONE CALLS WILL BE ACCEPTED.