Customer Service Insurance Representative

We are seeking a Customer Service Representative to become a part of our organization! You will be the face of the organization and handle front line customer service issues in person and by phone.

Responsibilities:

• Correspond with customers and coordinate with agents to compile and transfer accurate information
• Take accurate and detailed statements from all involved parties
• Calculate and approve payment of outstanding and upcoming bills for clients
• Greet Customers that come into the office 
• Answer phone calls professionally and route calls efficiently.
• Make outbound calls, text and emails to clients to offer financial solutions appointments.
• Assist with Office Duties as assigned

Qualifications:

• Previous experience in insurance PREFERRED NOT REQUIRED
• Experience in customer service is a plus
• Strong communication skills
• Excellent written and verbal listening skills
• Deadline and detail-oriented