Associate Director, Maintenance and Reliability Engineering

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

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Associate Director, Maintenance and Reliability Engineering 

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As the Associate Director – MRE, you will oversee the maintenance and reliability of numerous buildings across your assigned business vertical.  You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. Partnering with the M&RE senior leadership team, you will define, develop and deliver the maintenance roadmap and set the standard for operational efficiency within your business vertical.

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You will…

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• Oversee MRE-related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, PIT equipment (forklifts), building, grounds, and overall upkeep of numerous buildings
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• Motivate, engage, coach, and inspire a team of managers and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
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• Provide project management and support as assigned for key strategic and building level projects
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• Manage outside vendors and facilitate planned and unplanned repairs
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• Ensure that maintenance regulations are followed
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• Identify problems and brainstorm improvement strategies for the fulfillment centers
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• Drive cross-departmental engagement and collaboration on new projects and retrofits
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You are…

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• Customer Centric: You are passionate about delivering on commitments to your customers
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• Bold: you have vision, passion and grit; you're not afraid to take calculated risks and constantly challenge the status quo
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• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
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• Decisive: You realize when making a decision is as important as the time it takes to make that decision
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• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy enjoy deep diving issues to find a solution
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• Programmatic: you’re able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task efficiently
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• Strategic: you see the bigger picture, as well as each moving part which allows you to recognize and resolve situations that are ambiguous or challenging for others
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You have…

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• 8+ years managing maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry or equivalent experience
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• Bachelor's Degree preferred; high school diploma or GED required
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• Effective leader and communicator for employees, direct reports, cross-functional teams, and executives
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• High level of integrity and ethics with excellent follow-up and follow-through
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• Interest in engaging directly with all levels of staff
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• Well-versed in recent OSHA regulations and compliance
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• Able to read and interpret blueprints, manuals, and schematics
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• Exposure to refrigeration systems
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• Knowledgeable in GMP/LEAN and strong continuous improvement and project management skills
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• Comfortable working in cold environments with some areas of facility at 40F
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• Excitement for working in a start-up environment with a high level of ambiguity and change
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• Flexibility to work weekends, holidays and/or nights and travel approximately 50% of the time
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You’ll get…

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• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
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• Generous PTO and flexible attendance policy 
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• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
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• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
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• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
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• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
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This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

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This position is also eligible for the HelloFresh equity plan.

About HelloFresh\n

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

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At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

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We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

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To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

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HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

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• Europe: EUaccommodations@hellofresh.com
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• APAC: APACaccommodations@hellofresh.com
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• United States: USCandidateAccommodations@hellofresh.com
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• Canada: CAaccommodations@hellofresh.com
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