Bilingual Receptionist

Bilingual Receptionist is a vital member of a small front office team, serving as the initial point of contact for visitors and callers. Reporting to the Administrative Supervisor, this role emphasizes efficient handling of phone and in-person interactions in both English and Spanish while supporting recruiting efforts and overall customer service. Occasional travel may be required for training or meetings.

Responsibilities

• Greet and assist visitors courteously
• Manage incoming calls and direct them appropriately
• Schedule appointments and maintain daily calendars
• Perform accurate data entry and maintain records
• Provide customer support and address inquiries
• Manage office supplies and ordering processes
• Maintain visitor logs and office security protocols
• Support recruiting and general administrative functions

Preferred Qualifications

• Entry-level experience in front office or customer service
• Bilingual communication in English and Spanish
• Proficiency with Microsoft Office and Google Apps & data entry
• Strong customer service and telephone etiquette skills
• Excellent communication and organizational skills
• Ability to multitask and solve problems efficiently
• Strong interpersonal skills