Customer Service Representative - State Farm Agent Team Member

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With over 30 years of experience, our agency is proud to be the longest-standing State Farm office serving the El Dorado Hills community. We’ve earned recognition as the Top Insurance Agency in both El Dorado Hills and Folsom, featured in Style Magazine and were even honored with the El Dorado Hills Top Small Business Award from the Chamber of Commerce. These achievements reflect our dedication to excellence, service, and the lasting relationships we’ve built with our customers.

Our team continues to grow stronger each year, both in talent and in purpose. We’re actively involved in the community and deeply value being a trusted local presence. We offer great benefits including a 401(k), health coverage, and licensing reimbursement, along with an encouraging environment where your growth and success are celebrated.

We’re looking for confident, ambitious, and caring individuals who are fearless in reaching out to customers, building genuine relationships, and helping them protect what matters most. If you know how to work hard, have fun, and truly make a difference, you’ll fit right in with our State Farm family.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeremy Barkhurst - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.