Security Officer

Description:

Help Create a Safe, Fun, and Welcoming Environment for Thousands of Families!

Do you take pride in keeping people safe while providing exceptional customer service? Are you observant, dependable, and calm under pressure? If so, we'd love to have you join our team!

Miami Children's Museum is looking for a professional Security Guard to help maintain a safe, secure, and welcoming environment for our guests, employees, and facility. Every day is different, and you'll play a key role in ensuring families can enjoy their visit with peace of mind.

What You'll Do

• Protecting the Museum's property, employees, guests, and assets.
• Maintaining a safe, secure, and welcoming environment for children, families, staff, and visitors.
• Patrolling the building and surrounding property on a regular basis.
• Monitoring entrances, exits, surveillance cameras, alarm systems, and emergency equipment.
• Observing for suspicious activity, safety hazards, or disturbances and responding appropriately.
• Investigating incidents and completing clear, accurate reports.
• Controlling building and vehicle access as needed.
• Responding professionally to emergencies and assisting with evacuation procedures.
• Using sound judgment and de-escalation techniques to resolve situations safely.
• Providing outstanding customer service while serving as a visible and approachable presence throughout the museum.
• Performing other duties as assigned.

Requirements:

• High school diploma or GED required.
• Must successfully pass a Level II background screening and drug screening.
• Previous security experience is preferred but not required.
• Experience in schools, museums, or customer-facing environments is a plus.
• Florida Class D Security License preferred.
• CPR and AED certification is a plus.
• Must be able to speak English.
• Excellent customer service and communication skills.
• Strong observation, report writing, and problem-solving abilities.
• Team-oriented with strong de-escalation and conflict resolution skills.