Client Operations Associate
| Hours | Full-time |
|---|---|
| Location | Downers Grove, Illinois, 60516 Downers Grove, Illinois open_in_new |
About this job
- Process incoming and outgoing client money and asset movements, including:
- Verify and confirm transfer instructions supplied by advisor teams
- Ensure all transactions are fully authorized, documented, and compliant before execution
- Track transfers through completion and confirm successful settlement
- Monitor custodian alerts and address pending or rejected transactions
- Research and resolve transaction issues, delays, or errors in collaboration with custodians and internal teams
- Provide clear and timely status updates regarding transfer activity and cash availability
- Maintain accurate records and documentation within internal systems
- Serve as a subject‑matter resource on cash movement procedures and requirements
- Assist with audits, compliance testing, and internal reviews related to asset movement
- Partner with Compliance and Management to escalate discrepancies, suspicious activity, or incomplete requests
- Prepare and process electronic and digital authorizations
- Support additional operational and administrative projects as needed
Any experience and basic knowledge with wire processing or cash operations in financial services, banking, or brokerage required. A successful Client Operations Associate will need the skills to work effectively in teams as well as independently.
This is a great opportunity for someone looking to join a reputable wealth management firm on a long-term basis. The Client Operations Associate is a non-exempt - non‑client‑facing, position and may be eligible for a hybrid schedule after the initial training period.
Education: Minimum of High School diploma required
Compensation: Non-Exempt position, eligible for overtime, bonuses and full benefits including health, dental, vision, life, long-term disability and 401(k).
JMG is an equal opportunity employer.
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