Quality Assurance Coordinator - Full-time

Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Quality Assurance Coordinator

Division/Program:

San Bernardino: TAY Crisis Residential Treatment

Starting Compensation:

28.00 - 32.00 USD Per Hour

Working Location:

San Bernardino, CA

Working Hours/Shift:

Monday - Friday 9:00 AM - 5:30 PM

Why Join Our Team? 

• Competitive Compensation: Offering a salary that matches your skills and experience.

• Generous Time Off: Enjoy ample vacation and holiday pay.

• Comprehensive Benefits Package:

• • Employer-paid medical, dental, and vision coverage.

  • Additional voluntary benefits to support your lifestyle.

• Professional Growth Opportunities:

• • On-the-job training with access to paid CEU opportunities.

  • Career development programs designed to help you grow.

  • Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG:

• Bachelor’s degree in child counseling, development or psychology, or related social science field, or nursing license (LVN, LPT, RN), or Six (6) or more years of QA experience in a Mental Health Agency or County Behavioral Health Program will be substituted as equivalent to a Bachelor’s Degree.
• One (1) year residential care experience or equivalent inpatient psychiatric experience required.
• One (1) year quality assurance experience required
• Valid California Driver’s License.
• Current CPR certification or ability to obtain within 30 days of employment.
• First Aid certification

How you will make a difference:

The Quality Assurance/Medical Records Coordinator is responsible for the Quality Assurance Program. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies. QA/MR Coordinator manages all charts with deficiencies by processing them to the appropriate department for correction. QA/MR is responsible for ensuring the discharged chart is closed in the correct order and completed. Position oversees the Continuous Quality Assurance program, medical records and records all CQI data. Generally, works Monday – Friday first shift.

Division/Program Overview: 

• The TAY Crisis Residential Treatment (CRT) facility is a short-term voluntary residential
• facility. Designed to help Transitional Age Youth (TAY), ages 18-25, who experience a psychiatric crisis to safely stabilize, recover, and transition back to community.

Services include:

• 24/7 Program
• Therapeutic and mental health services
• Rehabilitation/recovery services, including substance use rehabilitation services
• Pre-vocational or vocational counseling
• Medication evaluation and support services
• Daily exercise and health/wellness education
• Crisis intervention

Learn more about SBHG at:

For Additional Information:

mlawrence@starsinc.com