Front Desk Representative

Benefits:

• Dental insurance
• Employee discounts
• Paid time off
• Signing bonus
• Bonus based on performance
• Opportunity for advancement

 Front Desk Representative

Job Description: 
We are looking to add a reliable Front Desk Representative to represent Spearfish Canyon Lodge and ensure that each guest has a positive experience with us! 

Responsibilities: 
·         Providing the best customer service possible! You are the first person to welcome each guest to Spearfish Canyon Lodge and it is essential that this experience is a positive one 
·         Answering inquiries regarding our location, lodging, rentals, and the Latchstring Restaurant 
·         Answering all incoming phone calls in a pleasant and efficient manner 
·         Making lodging and rental reservations 
·         Strong ability to multi-task in a high-volume work setting 
·         Must be reliable, organized, and detail orientated 
·         Strong communication and listening skills 
·         Ensures confidentiality, security and safety of hotel guests 
·         Willing to learn our systems for lodging and rentals 
·         Maintains cleanliness of Front Desk area, lobby, gift shop, and public restrooms 
·         Maintain a high level of professional appearance and demeanor 
·         Bartend at our Roughlock Lounge, as needed.

Salary: 
·         $16 - $19 DOE 
·         Bartending Tips 
** Employees will be receive a sign on bonus of up to $500 following 6 months of continuous employment!**

Job Type: 
·         Full-time and part-time options available

Schedule: 
·         3pm – 11pm 
·         Weekends required 
·         Holidays required

Benefits: 
·         Monthly Bonus Structure 

Qualifications: 

• High school or equivalent (Preferred)