Account Associate - State Farm Agent Team Member

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With 10 years in the insurance industry — five as a team member and five as an agent — I’ve built an office rooted in teamwork, growth, and community involvement. Our current team includes three full-time and two part-time team members, and we take pride in creating an environment where everyone feels valued and supported. We offer a Simple IRA, monthly team lunches, birthday celebrations, and regular team-building activities to stay connected and celebrate wins together.

I graduated from the University of Georgia with a degree in Risk Management and Insurance, and I’m deeply involved in the community, serving as President of the Fort Valley Kiwanis, past President of the Byron Rotary, and on multiple local boards supporting education and tourism. Giving back is an important part of who we are — and every member of our team contributes to that mission.

We’re looking for team players who are coachable and eager to learn — people who want to grow alongside a collaborative, driven group. What truly makes our agency special is the supportive, goal-oriented culture we’ve created. Everyone works together to achieve success while making a meaningful difference in our community. If you’re ready to grow, contribute, and be part of something bigger, this could be the perfect place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Paul Capista - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.