Store Manager

Store Manager

The Point Men's Clothing Lounge – MarketStreet, Lynnfield, MA

Job Summary

The Point Men's Clothing Lounge is seeking a passionate, driven, and hands-on Store Manager to lead our team at MarketStreet in Lynnfield. This is more than a retail management position—it's an opportunity to help lead a growing, locally owned boutique known for exceptional customer service, elevated menswear, and strong community involvement.

As Store Manager, you will oversee all aspects of the store's daily operations while leading a high-performing sales team, building lasting customer relationships, and driving business growth. You'll work closely with the company's Director to execute the brand's vision, collaborate on inventory planning, merchandising, scheduling, and marketing initiatives, while taking ownership of the store's day-to-day success.

If you're a natural leader who thrives in a boutique retail environment, enjoys styling clients, creating memorable shopping experiences, and growing a business, we'd love to meet you.

Responsibilities

• Lead all day-to-day store operations, ensuring an exceptional customer experience and smooth business operations.
• Lead by example on the sales floor, driving sales through personalized styling, clienteling, and relationship-building.
• Recruit, interview, hire, onboard, train, coach, and develop a motivated, high-performing sales team.
• Create employee schedules, manage payroll, and ensure proper staffing levels while collaborating with the Director on scheduling decisions.
• Partner with the Director on inventory planning, purchasing decisions, merchandising strategies, and seasonal product assortments.
• Monitor sales performance and implement strategies to achieve and exceed store goals.
• Oversee inventory management, including receiving shipments, transfers, replenishment, stock counts, and maintaining inventory accuracy.
• Execute visually compelling merchandising displays that reflect The Point's brand and showcase new arrivals.
• Plan and execute in-store events, trunk shows, community partnerships, and promotional initiatives that drive traffic and sales.
• Capture high-quality photos and videos of merchandise, displays, events, and daily store activity to share with the Director for use on Instagram and other marketing platforms.
• Create engaging TikTok and short-form video content highlighting new arrivals, styling tips, promotions, and the personality of The Point to help grow the store's online presence.
• Ensure company policies, operational procedures, and cash handling standards are consistently followed.
• Maintain a clean, organized, and welcoming store environment that reflects The Point's commitment to excellence.
• Address customer concerns professionally and build lasting relationships that encourage repeat business.

Qualifications

• 1-2 years of retail management experience, preferably in boutique, specialty, or apparel retail.
• Proven ability to lead a team while driving sales and delivering exceptional customer experiences.
• Passion for men's fashion, styling, and relationship-based selling.
• Strong leadership, coaching, and employee development skills.
• Experience recruiting, hiring, training, scheduling, and managing staff.
• Proficiency with POS systems, inventory management, and daily retail operations.
• Strong organizational, time management, and problem-solving skills.
• Comfortable using smartphones and social media to capture photos and create engaging content for Instagram and TikTok.
• Excellent verbal and written communication skills.
• Self-motivated, dependable, and able to work independently while collaborating with company leadership.
• Flexible availability, including evenings, weekends, and holidays as needed.
• Ability to lift up to 30 pounds and stand for extended periods.

Preferred Qualifications

• Experience in luxury, boutique, or specialty apparel retail.
• Clienteling or personal styling experience.
• Visual merchandising experience.
• Experience creating content for Instagram, TikTok, or other social media platforms.