Member Services Representative

We are seeking a Member Services Representative to join our team! You will be responsible for helping customers by providing product and service information..

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about Club Memberships 
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services offered

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills