Invoicing Specialist

Job Summary:

Crown Seating is an industry leader in the design and manufacturing of ergonomically correct dental and medical stools and music engineer seating. Crown Seating is seeking a detail-oriented Accounting Specialist to support daily accounting operations while providing exceptional customer service. This role is responsible for customer invoicing, payment processing, account reconciliation, and assisting customers with billing-related inquiries.

Learn more about Crown Seating at https://https//crownseating.com.

Responsibilities:

• Generate and distribute customer invoices and statements.
• Record customer payments and apply payments to appropriate accounts.
• Assist with month-end and year-end closing activities.
• Maintain accurate financial records and support accounting documentation requirements.
• Utilize QuickBooks to manage accounting transactions and maintain financial data integrity.
• Respond to customer inquiries regarding orders, payments, invoices, and account balances.
• Process customer returns, warranty replacements, and credits.
• Enter customer orders into Crown Seating systems, ensuring accuracy and attention to detailed specifications.
• Collaborate with production, management, and other departments to resolve customer and accounting-related issues.
• Maintain positive customer relationships through professional communication and problem resolution.
• Perform various office administration tasks.
• Support special projects and other duties as assigned.

Requirements:

• Experience with Microsoft Office products.
• Exceptionally customer-focused with advanced written and verbal communication skills.
• Strong attention to detail.
• Willingness to remain flexible and adapt to change as we improve our processes.

Preferred Qualifications:

• Associate or bachelor’s degree preferred.
• Experience with QuickBooks Accounting.
• Experience with HubSpot software.
• Experience with Katana Inventory Software

Benefits:

• Health insurance
• Dental insurance
• Paid time off
• Holiday time off