Administrative Operations Assistant

The Office Operations Assistant is responsible for supporting the daily administrative and operational functions of the office to ensure an organized, efficient, and productive work environment. This role provides administrative support, coordinates office activities, manages records, assists with customer service, and helps maintain smooth day-to-day business operations.

Key Responsibilities

• Provide general administrative support to management and office staff.
• Answer and direct incoming phone calls and emails professionally.
• Greet visitors and clients while providing excellent customer service.
• Manage calendars, schedule meetings, and coordinate appointments.
• Prepare, organize, and maintain electronic and paper filing systems.
• Process data entry with accuracy and maintain company databases.
• Order and monitor office supplies and maintain inventory levels.
• Assist with preparing reports, correspondence, presentations, and spreadsheets.
• Coordinate incoming and outgoing mail, shipping, and deliveries.
• Assist with invoice processing, purchase orders, and basic accounting functions.
• Maintain confidentiality of sensitive company and employee information.
• Help identify opportunities to improve office processes and workflow.
• Perform other administrative and operational duties as assigned.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 1–3 years of administrative, office support, or operations experience preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Experience with office equipment, including copiers, scanners, and multi-line phone systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Professional appearance and customer-focused attitude.
• Ability to work independently and as part of a team.

Preferred Skills

• Administrative Support
• Office Management
• Customer Service
• Calendar Management
• Data Entry
• Microsoft Office Suite
• Document Management
• Record Keeping
• Scheduling & Coordination
• Organization
• Problem Solving
• Time Management
• Attention to Detail
• Written & Verbal Communication
• Confidentiality
• Team Collaboration

Physical Requirements

• Sit, stand, and walk for extended periods.
• Occasionally lift up to 25 pounds.
• Ability to use standard office equipment throughout the workday.