Senior Technical Product Manager

Chamberlain Machine LLC is a leading producer of high-value, precision machined components based in Walpole, New Hampshire. We partner closely with customers to deliver high-quality parts at competitive prices and focus on meeting commitments on-time and on-budget while maintaining rigorous performance standards.

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Chamberlain is seeking a skilled Senior Technical Product Manager with previous experience in a manufacturing environment to actively drive growth for the company by providing expert technical guidance on our manufacturing capabilities while fostering strong, long-term customer relationships. Day-to-day activities include gathering and prioritizing product requirements, collaborating with engineering, manufacturing, and quality teams, and translating technical needs into clear product specifications.

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The ideal candidate will be a strategic, technical leader who is proactive, customer-focused, and able to articulate manufacturing processes delivering the highest quality solutions to our customers.

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This is a full-time, on-site position located in Walpole, NH.

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Position Responsibilities

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• Focus on value creation and identifying profitable new business opportunities
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• Translate customer needs into actionable technical specifications; prepare and customize technical proposals, quotes, and sales contracts to meet those needs
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• Perform contract review for incoming orders and collaborate with production management to determine delivery schedules; negotiate contract terms and conditions to meet both customer and company needs
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• Oversight and involvement in the cost estimation process to ensure cost accuracy and appropriate pricing
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• Collaborate with engineering, production, and quality teams to guide process development, overcome technical obstacles, and ensure quality issues are resolved
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• Develop and maintain strong relationships with customers, ensuring their satisfaction and long-term engagement
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• Contribute to designing manufacturing processes and workflows to enhance operational performance, reduce waste, and improve cost efficiency
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• Evaluate existing manufacturing processes and workflows to identify areas that could benefit from improvements
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• Utilize knowledge of manufacturing, metrology, metallurgy, and assembly & test processes to advise on product manufacturability and create solutions to issues that arise throughout the process
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• Utilize CAD/CAM software to evaluate part models and machining strategies
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• Conduct root cause analysis for manufacturing issues and implement corrective actions
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• Stay up to date on industry trends, technologies, and competitor products to effectively position the company’s offerings
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• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
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• Perform related duties as assigned
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Desired Qualifications

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• Bachelor’s degree in engineering, business, or a related technical field; advanced degree is a plus
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• Minimum 5-7 years’ experience in a manufacturing environment performing functions ranging from product management, technical sales, operations, finance, and engineering; preferably in a precision machine shop with CNC machining operations
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• Knowledge of materials, material science, manufacturing processes and equipment
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• Solid product strategy experience, including defining roadmaps, market positioning, and long-term product vision
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• Experience utilizing an ERP system working with routings, BOMs, work instructions, and financial data & reporting
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• Excellent communication and presentation skills, with the ability to convey complex technical information clearly
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• Ability to build and maintain relationships with customers to understand their needs and develop solutions
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• Excellent project management skills, capable of managing multiple projects simultaneously under tight deadlines
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• Strong organizational skills, attention to detail, and commitment to continuous improvement and innovation
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• Experience achieving tangible business results by identifying and utilizing data driven systems, problem solving, and analytical tools
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• Strong software skills, specifically with MS Office, ERP systems, and CAD/CAM software
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• Willingness to travel as needed to meet with clients and attend industry events
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• Experience working in an ISO9001 or AS9100 manufacturing environment preferred
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Compensation and Hours of Work

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• The target salary range for this role is $110,000 - $125,000 USD per year
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• This is a full-time exempt salaried position with a minimum workweek of 45 hours
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