Coordinator - One-Stop (Workforce Development Services)

The Coordinator – One-Stop is responsible for coordinating daily operations and partner activities within the East Central Illinois WorkNet/American Job Center and its affiliate sites. The position ensures smooth delivery of customer services, partner collaboration, and compliance with Workforce Innovation and Opportunity Act (WIOA) requirements.

The Coordinator – One-Stop serves as the on-site liaison between partner agencies, staff, and management; oversees the reception and resource room areas; supports the referral and customer-tracking systems; and assists in coordinating staff training, events, and facility usage. The position promotes a seamless, integrated, and customer-focused experience for job seekers, employers, and community partners.

Requirements

• Bachelor’s degree in Human Services, Public Administration, Workforce Development, or related field, or equivalent combination of education and experience.
• Knowledge of public programs, systems, technology, and partner collaboration models.
• Experience in customer service, coordination, or public program operations.
• Strong organizational skills and ability to balance multiple priorities.
• Effective oral and written communication skills.
• Proficiency with databases and data reporting systems
•  Please submit at least three professional reference letters with your job application. The references should be from current or prior employers. 

Summary

Schedule:   8:30 a.m. – 5:00 p.m., M-F
Worksite:  RPC Workforce Development Services – Champaign, Illinois
Status: Full-Time/37.5 hours per hour
Starting Wage:  $24.00 - $26.00