County Mental Health Program Specialist 2 (Complex Case Manager, Local Government) - Washington Co.

THE POSITION

The County of Washington Behavioral Health & Developmental Services Department is seeking applicants for the position of Mental Health Program Specialist 2. This position offers a generous benefits package, including family health insurance, retirement contribution, and wellness benefits/activities for both employees and their families. This is a great opportunity to help the community and residents of Washington County!


DESCRIPTION OF WORK

This position manages complex mental health cases that require careful coordination across crisis services and community partners. As a MH Program Specialist 2 (Complex Case Manager), you will perform the following duties:

• Case Coordination: Support individuals with complex needs by guiding service planning and crisis response
• Interagency Collaboration: Work with providers, courts, hospitals, and county partners to resolve issues and improve care
• Data Management: Review information, analyze outcomes, and prepare reports that track service delivery
• Service Oversight: Monitor programs, assist with licensing reviews, and help ensure quality standards are met
• Community Support: Engage specialty populations and help organize trainings that strengthen community knowledge
• Emergency Response: Assess urgent situations and verify that proper steps are taken to protect participant welfare

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Work outside of normal scheduled hours, including evenings and weekends will be required.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a County Mental Health Program Specialist 1; or
• Three years of professional level experience in the field of mental health; and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a medical examination and drug screening.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for