Clerical Assistant 2 (LIHEAP) - Dauphin County Assistance Office

THE POSITION

As a Clerical Assistant 2 with the Department of Human Services, you will be part of a friendly and mission-focused environment. This job is a great fit for someone who enjoys organizing information and helping others. You will play a key part in keeping office operations steady and reliable. Bring your strengths to a place where your work supports individuals and families every day.

DESCRIPTION OF WORK

This position supports the daily operations of the office by handling a variety of clerical responsibilities. You will help keep processes organized and ensure that information flows smoothly. As a Clerical Assistant 2, you will perform the following duties:

• Scanning and Imaging: Scan and categorize documents and update electronic image sets accurately
• Equipment Care: Clean scanners and multiple function devices according to instructions
• Data Entry: Input data into automated systems with precision
• Information Inquiry: Access systems to look up needed case information
• Office Support: Prepare letters and forms, file documents, greet visitors, and sort incoming materials
• Communication: Discuss procedures and needs with your supervisor as required

Interested in learning more? Additional duties regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Seasonal full-time employment
  • This position typically runs for 6-8 months during the fall and winter seasons.
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Free Parking!
• WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs.
• Telework: This position may be eligible to telework part-time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly salary of $18.83 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Dauphin County. If no eligible candidates who live within Dauphin County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes o