Medical Billing/Claims/Collections

We are looking for a dependable Medical Billing/Claims/Collections specialist to support revenue cycle activities for a medical practice. This onsite role works closely with billing and collections teams to address claim issues, pursue reimbursement, and keep account activity organized and up to date. This is a contract position with the opportunity to contribute across multiple service locations while building long-term value within the department.

Responsibilities:

• Oversee billing and collection workflows for outstanding insurance claims and patient accounts across assigned service lines.

• Communicate with payer representatives to review claim status, address unpaid balances, and move delayed reimbursements toward resolution.

• Investigate denials, correct billing discrepancies, and prepare appeal-related follow-up when additional action is needed.

• Record account updates, collection efforts, and payment activity accurately to maintain complete documentation.

• Manage a daily queue of accounts with a target productivity level after onboarding and training are completed.

• Partner with coworkers and department leadership to resolve complex billing issues and support shared operational goals.

• Provide billing support for more than one facility location as workload priorities shift.

• Contribute to special assignments and offer additional schedule flexibility, including overtime, when business demands increase.

• Previous experience in medical billing and collections is required.

• Working knowledge of claim follow-up, denials management, and reimbursement recovery processes is required.

• Experience handling hospital billing is helpful but not required.

• Familiarity with in-state payer follow-up and insurance communication is preferred.

• Strong attention to detail and the ability to stay organized while managing a high-volume workload are essential.

• Dependable attendance, punctuality, and personal accountability are required for success in this onsite position.

• Ability to accept coaching, adapt to feedback, and collaborate effectively within a team environment is required.