Bilingual Collection Associate In House

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Careers Advancement Opportunities 
• Flexible Scheduling
• Competitive Compensation 

Job Summary
Capital Credit LLC is seeking a motivated and driven Bilingual Collections Specialist to join our expanding team. If you have strong communications skills, a results-oriented mindset, and thrive in a fast-paced environment, we would love to hear from you.
 
Responsibilities 

• Utilize effective collection strategies to minimize delinquencies and improve recovery rates
• Research client information and historical data on accounts 
• Communicate professionally with customers to establish and maintain strong relationships 
• Make clear and concise arrangements with past due customers
• Maintain accurate documentation and report unresolved issues to supervisors
• Collaborate with team members and management to resolve issues with customers

Qualifications

• High school diploma/GED required
• Previous experience as a Collection Specialist or in a similar position
• Understanding of collection techniques
• Knowledge of debt collection laws and regulations
• Familiarity with Microsoft Office, Excel, and computer databases
• Ability to work well under pressure
• Excellent communication and negotiation skills
• Able to communicate in English and Spanish