Resident Appointment and Transport CRMA

New Communities is proud to have been named one of the 2024 and 2025 Best Places to Work in Maine. This recognition reflects our commitment to fostering a supportive, inclusive, and rewarding environment for our team members. Join our award-winning team!

The role: Hourly direct care position with responsibility for ensuring timely and accurate scheduling of medical appointments and safe and timely resident transportation to and from appointments with New Communities company vehicles. This position requires flexibility in the work schedule and supports the goals and objectives of each resident’s individual service plan.

As the Residential Appointment Coordinator, you will:

• Schedule and confirm resident appointments with medical providers
• Transport residents to their appointments, and when needed, accompany them during the appointments and communicate their needs to the provider
• Ensure resident follow up appointments are scheduled
• Communicate doctor’s orders to the appropriate personnel
• Complete all related documentation thoroughly and on time
• Assist with personal care when needed

An employee in this position must have excellent communication skills to ensure that resident needs and requirements are conveyed to providers and provider instructions, treatments and orders are accurately communicated to facility direct care employees and integrated into the resident’s service plan when appropriate. Must have excellent organization skills and ability to set priorities.

Full-time-time day position available Monday through Friday 8:00a - 4:00p. Hourly pay is from $19.00 - $22.00 per hour depending on certifications.

Appointment Coordinator Benefits:

• Paid training opportunities and certifications
• Same day pay option
• Health insurance
• Dental and Vision insurance
• Paid time off - Up to 15 days off per year for full-time employee
• Tuition reimbursement up to $2000/year
• 403(b) Retirement Plan with 5% company match
• Wellness program including fitness reimbursement
• Birthday bonus
• Making a difference!

Appointment Coordinator Job Requirements:

• A HS Diploma/GED is required
• Must have a active driver’s license with a clean driving record
• Experience working with elderly/disabled population preferred
• Active 40-hr CRMA with at least 1 year experience preferred