Self-Storage Assistant Manager

Self-Storage Duties and Responsibilities:

Self-storage facilities require a mix of customer service, operational management, and maintenance to keep units safe, clean, and occupied. Duties can be handled in-house by the facility manager.

Core Operational Duties

• Customer Service & Sales: Answering calls, emails, and in-person inquiries; giving tours; explaining pricing. Lease Management: Processing new leases, renewals, and terminations; collecting rent. Financial Management: Handling payments, invoicing, bank deposits, and filing financial. Marketing: Promoting the facility via social media, online ads, community outreach to attract new tenant

Facility & Maintenance Responsibilities

• Security: Ensuring locks, alarms, and surveillance systems are operational. Unit & Property Care: Cleaning units and common areas; inspecting for damage; performing maintenance or repairs. Upgrades & Improvements: Planning and implementing facility upgrades.

Administrative & Record-Keeping Tasks

• Record Management: Maintaining tenant records, payment logs, legal document (e.g., eviction notices, complaints). Overhead & Budgeting: Managing utilities, taxes, insurance, and employee salaries Compliance: Following state and local regulations for storage facilities.

Must have at least 3 years of experience in the same or similar field.