Accounts Receivable Specialist

Orthomax Solutions LLC is seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team in Albuquerque. This role is critical to our cash flow management and client relations. You will be responsible for the full-cycle AR process—from generating accurate invoices and processing payments to proactively resolving past-due balances. We are looking for a professional who combines sharp analytical skills with excellent communication to maintain strong client relationships while enforcing payment terms. Due to the nature of our business, we value precision and integrity in every transaction.

Key Responsibilities

Invoicing & Billing

• Generate, review, and distribute accurate customer invoices and periodic account statements in a timely manner.
• Process and post all incoming payments, including cash, checks, credit cards, ACH, and wire transfers, ensuring accurate application to customer accounts.
• Investigate and resolve billing discrepancies by collaborating with internal sales, operations, or project teams.
• Process billing adjustments, credits, and write-offs with proper authorization and documentation.

Collections & Account Monitoring

• Regularly review aging reports to identify overdue accounts and prioritize collection activities based on risk and aging thresholds.
• Initiate professional, persistent, and compliant follow-ups via phone, email, and written correspondence to secure payment on outstanding balances.
• Negotiate payment plans and settlements within company-approved guidelines.
• Identify and escalate high-risk or severely delinquent accounts to management or external collection partners when necessary.

Reconciliation & Reporting

• Perform daily reconciliation of cash receipts against bank deposits and general ledger entries.
• Maintain meticulous, up-to-date records for all client accounts within our accounting system.
• Prepare and present key AR metrics, including aging summaries, cash flow forecasts, and collection effectiveness reports to management.
• Support month-end and year-end closing processes by preparing journal entries, accruals, and supporting schedules.

Customer Service

• Act as the primary internal and external point of contact for all AR-related inquiries.
• Resolve disputes and inquiries quickly and professionally to preserve positive, long-term client relationships while safeguarding Orthomax Solutions' financial interests.

Qualifications & Requirements

Education & Experience

• Education: Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is strongly preferred (High School Diploma required).
• Experience: Minimum of 1–2 years of progressive accounts receivable, billing, or general accounting experience. (Experience level increased slightly to align with the premium pay rate.)

Technical Skills

• Advanced proficiency in Microsoft Excel (VLOOKUPs, PivotTables, complex formulas) required.
• Hands-on experience with major ERP accounting software (e.g., SAP, Oracle, NetSuite) or SMB platforms (e.g., QuickBooks, Xero).
• Familiarity with electronic billing portals, lockbox processing, or automated AR tools is a plus.

Key Competencies & Soft Skills

• Meticulous Attention to Detail: High accuracy in data entry, calculations, and financial record-keeping.
• Strong Communication & Negotiation: Confident, professional, and persistent in handling sensitive financial conversations with clients.
• Organizational Excellence: Ability to manage multiple priorities, meet strict deadlines, and thrive in a fast-paced environment.
• Problem-Solving: Capacity to investigate and resolve complex reconciliation issues independently.
• Confidentiality & Integrity: Demonstrated ability to handle sensitive financial information with the highest ethical standards.

Work Environment & Physical Demands

• This role is based at our office located at 8300 Constitution Avenue NE, Albuquerque, New Mexico.
• Work is primarily sedentary, requiring prolonged periods of sitting, computer work, and phone communication.
• Must be able to occasionally lift up to 15 lbs for file storage or office materials.
• Availability to work full-time, part-time, or seasonal schedules as mutually agreed upon during the hiring process.

Compensation & Benefits

• Verified Pay: $50.00 to $60.00 per hour, commensurate with experience and qualifications.
• Flexible Scheduling: Options for Full-time, Part-time, and Seasonal positions available to accommodate work-life balance.
• Comprehensive benefits package (eligible for full-time/seasonal full-time employees) including :
  • Health, Dental, and Vision Insurance.
  • 401(k) with company match.
  • Paid Time Off (PTO) and Holiday Pay.
  • Professional development and training opportunities.

Orthomax Solutions LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Required qualifications:

• Legally authorized to work in the United States
• 21+ years or older
• Valid driver's license

Preferred qualifications:

• Able to work from home