Project Installation & MSU Manager

• Manage the team of installation and security service technicians.

• Ensure technicians arrive to job sites on-time and in accordance with their assigned service and/or installation assignment.

• Closely monitor technician performance on service calls, service, and installation.

• Carefully review specific department reports to ensure proper and efficient methods are being followed.

• Install security systems or appropriate devices, dismantle and/or reconstruct equipment as required by customer or the Company.

• Conduct testing and inspection of systems under maintenance agreement.

• Respond to and complete system troubleshooting and repairs.

• Make connections and required adjustments as directed, test operation of all components of each system.

• Conduct site surveys upon request of management.

• Keep manuals and all details up to date as changes are advised.

• Report on activities completed, deferred, or requiring further action or material to management.

• Communicate with customers on job status or completion (installation or service).

• Write service and status reports.

• Submit complete and accurate paperwork in a timely manner. Obtain proper signatures. Accurately record travel and service times, timesheets, identify warranties, changes and code issues and provide accurate descriptions.

• Ability to work independently on customer sites

• Perform other duties assigned by management.

Education/Qualification: 

• 1-3 years experience in the security industry.

• A high school education or equivalent required.

• Requires the ability to act in a lead capacity and manage teams or groups of individuals on projects.

• Some technical school training is a plus.

• Ability to operate hand and power tools.

• Ability to always operate fleet vehicle in a safe manner.

• Experience in a fast-paced environment with multiple stakeholders.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• Maybe required to sit; climb or balance; stoop, kneel, crouch or crawl.

• Must be able to walk and stand.

• Comfortable reaching, climbing (ladder/stairs) and bending.

• Must be able to verbally communicate via telephone.

• Must be able to lift and/or move up to 60 pounds.

Pay Range:

$70,000 - $85,000 DOE