System Administrator | U.S Citizen | Require Active Secret Clearance

• U.S Citizen (Required)
• DoD Active Security Clearance
• Onsite

Key Responsibilities

IT Operations & System Support

• Provide Tier I–III technical support for users and enterprise systems.
• Maintain operational availability of Windows servers, workstations, and IT infrastructure.
• Respond to help desk requests in a timely and professional manner.
• Perform hardware diagnostics, replacement, deployment, and maintenance for End User Devices (EUDs) and servers.
• Troubleshoot hardware, software, operating systems, and network connectivity issues.

Vulnerability & Patch Management

• Monitor and respond to Information Assurance Vulnerability Alerts (IAVA) and Information Assurance Vulnerability Management (IAVM) notices.
• Apply manual security patches to servers and workstations when automated deployment tools (MECM/SCCM) are unavailable.
• Assist with Security Technical Implementation Guide (STIG) implementation and system hardening.
• Support vulnerability remediation and compliance initiatives.

Active Directory & Network Support

• Perform basic Active Directory administration, including user accounts, permissions, and Group Policy management.
• Assist with DNS, DHCP, and Windows Server administration.
• Support basic network configuration and troubleshooting within the DoD NIPRNET environment.
• Provide Virtual Teleconference (VTC) setup, troubleshooting, and vendor coordination.

End-User Training & Documentation

• Provide ad hoc training to end users to improve computer literacy and productivity.
• Develop and maintain user guides, standard operating procedures (SOPs), and technical documentation.
• Deliver excellent customer service while resolving technical issues.

Asset & Project Support

• Maintain inventory records for IT assets and End User Devices (EUDs).
• Support equipment deployments, upgrades, office moves, technology refreshes, and inventory activities.
• Assist with server modernization efforts and migration activities, including DoD cloud initiatives under senior supervision.
• Support additional IT projects as assigned.

Required Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field (or equivalent experience).
• Experience supporting Windows-based enterprise environments.
• Knowledge of Windows Server administration.
• Experience providing desktop and end-user technical support.
• Familiarity with Active Directory, Group Policy, DNS, and DHCP.
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to obtain and maintain a Secret Security Clearance.

Canfield CyberDefense Group, CCG

Mission: Provide Software, and Engineering Services and Cyber Related Products

We can provide accessible, knowledgeable, and professional personnel in the information technology arena, including project and risk management, computer engineering and support for the full systems life cycle process. We assist our both federal and commercial to analyze, develop, and implement strategic objectives in a timely and effective manner. Our certified engineering and software development experts have the necessary breadth of experience to help our clients analyze, design, and develop systems and to manage resources, mitigate risk, and provide outstanding training and documentation support services.