Assistant Property Manager

JOB DESCRIPTION:
Location: Baltimore, MD
Hours: Mon-Fri, 7am -3pm

The Assistant Manager is responsible for assisting the General Manager/Facilities
Manager/Account Executive in the day-to-day management operations of the property.
The individual in this position will have proficiency with Microsoft Word, Excel, BuildingLink, Adobe,CINC and Outlook, strong written and oral communication skills, ability to multi-task and be self-motivated. Condominium management experience is a plus.

REPORTS TO: General Manager
DUTIES AND RESPONSIBILITIES

• Handling of telephone calls, electronic, and other forms of communication both incoming and outgoing as may be required from Residents, Owners, Realtors,
• Vendors and Corporate Office in a timely and professional manner.
• Maintain and update as needed all Board of Director, Owner, Resident profiles and required forms for all data bases. Performs periodic, but no less than annual audits for resident profiles, including all required resident and rental required documentations.
• Oversees Concierge Desk Operations
• Foster and ensure quality based and professional services to residents and clients alike.
• Assist the Facilities Manager as directed by the General Manager in coordinating and scheduling work orders. Invoicing of work orders.
• Maintain inventory of supplies and material for office, amenities, and staff.
• Purchase supplies and materials as necessary.
• Perform general administrative/office duties, including but not limited to filing, typing, faxing, mailings, notices and resident correspondence as required.
• Administer paperwork for vendor credentialing, and distribution of new Welcome package to new resident.
• Process and track vendor payments through Strongroom.
• Ensure the highest quality service and responsiveness to all residents.
• Assist with preparation and distribution of Monthly Management Package,
• Minutes, Financials, Annual Meeting Annual Report and Budgets. Ensure timely posting on Building Link as required.
• Follow up on all Water Intrusion insurance claims, track payments and related invoices to be billed back to residents
• Attendance at Monthly Board Meetings and Annual Meeting
• Other duties and projects that may be required by the General Manager.