Front Desk Admin - Part-time

We are seeking a part-time Russian & English speaking Front Desk Representative responsible for managing incoming calls, greeting and assisting clients, assisting with care coordination, HR responsibilities, and office paperwork. Daily tasks include handling phone and email communications, scheduling and confirming appointments, maintaining accurate records in company systems, and supporting the coordination of home care services. The role involves providing clear, courteous customer service, answering questions about services and processes, and ensuring that clients and caregivers receive timely information. The Front Desk Representative also assists with basic administrative tasks such as data entry, document preparation, and follow-up communications to support efficient office operations.

Qualifications

• Candidates should possess strong Customer Service and Communication skills to interact effectively with clients, caregivers, and internal staff.
• Candidates should possess Phone Etiquette and Receptionist Duties skills to manage calls, route inquiries, and support virtual front desk operations.
• Candidates should possess Reservations and scheduling skills to organize appointments and coordinate service-related meetings.
• Proficiency with basic office software, data entry, and email platforms; experience with remote work tools is beneficial.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Dependable, professional demeanor with a commitment to confidentiality and respectful communication across diverse communities.
• Prior experience in healthcare, home care, or customer-facing administrative roles is preferred but not required.
• High school diploma or equivalent required; additional training or coursework in administration or customer service is a plus.

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older

Preferred qualifications:

• Speaks English