FRONT DESK ADMIN - HEALTHCARE (Bilingual Spanish)

FRONT DESK ADMIN - HEALTHCARE

Location: Central Avenue, Riverside, California 92506

QUALIFICATIONS

• Must be bilingual in English and Spanish
• Experience in communicating with patients and scheduling appointments
• Optometry experience is highly preferred
• Can start immediately

RESPONSIBILITIES

• Warmly greet incoming patients upon entering the practice and complete the check-in process.
• Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
• Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
• Scanning and entering routing slips and other documents into EHR
• Confirm all appointments for the following day and reschedule no show appointments. Also utilize the practice’s recall system.
• Pull and prepare charts for all patients scheduled for the following day.
• Processing sales of contact lens through phone calls or doctor transitions.
• Responsible for keeping the front desk organized at all times.
• Opening and closing procedures determined by practice.