Customer Success Consultant

Customer Success Consultant

Exciting opportunity to unlock your potential, learn new skills, and make a meaningful impact in a dynamic enterprise environment.

As a Customer Success Consultant, you’ll collaborate with top talent to deliver high-quality, innovative solutions tailored to customer needs.

RESPONSIBILITIES:

• Build and maintain strong client relationships by understanding their goals and challenges
• Identify and implement solutions that drive business value
• Serve as the primary point of contact for assigned accounts
• Consult with clients to recommend strategies and best practices
• Lead client value presentations and business reviews
• Identify growth opportunities within existing accounts
• Stay current on solutions and client environments
• Guide clients throughout the customer journey to ensure value realization
• Share customer feedback to improve services and offerings
• Manage sales cycles: proposals, presentations, and contract negotiation
• Consistently meet or exceed sales and performance goals

This is a 6-month contract with potential to extend or convert. Enjoy 2 remote days per week in Boise!

REQUIRED SKILLS:

• 3–4 years in account management, client success, or sales
• Proven record of meeting revenue and client goals
• Consultative selling and strong communication skills
• Ability to manage multiple priorities and present to senior stakeholders

PREFERRED SKILLS:

• Industry experience in tech, financial services, or data
• CRM experience (e.g., Salesforce)
• Strategic mindset with project management skills
• Knowledge of customer journey and metrics

Must be authorized to work in the U.S. (no sponsorship).