Clerical Assistant 2 (LIHEAP) - Centre County Assistance Office

THE POSITION

The Clerical Assistant 2 position with the Department of Human Services' Centre County Assistance Office offers a chance to make a meaningful difference each day. This role supports a busy office by keeping information organized and accurate. Your work helps clients receive services efficiently and ensures the office runs smoothly. Join a team that values dedication and service to the community.

DESCRIPTION OF WORK

This role supports the daily operations of the office by managing information, assisting visitors, and keeping records organized. As a Clerical Assistant 2, you will perform the following duties:

• Scanning and Imaging: Scan documents and maintain accurate electronic images
• Data Entry: Enter information into automated systems with accuracy
• Inquiry Support: Access automated systems to obtain needed information
• Record Filing: Organize, file, and purge records according to required schedules
• Visitor Reception: Greet visitors, record information, and direct them appropriately
• Information Distribution: Review, sort, and distribute materials to the correct staff

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch.
• This is a full-time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance.
• Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in the Centre CAO. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Centre County. If no eligible candidates who live within Centre County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tool