Enrollment Specialist - Onsite Stillwater, OK

Chasm Partners is working with Advocatia’s to recruit a Hospital Enrollment Specialist in Stillwater, OK. This role is responsible for screening patients on-site at hospitals for eligibility assistance programs either at their bedside, in the ER, or outside the hospital. This includes providing information and reports to client contact(s) and keeping them current on our progress. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Specialists are expected to work independently and exercise good judgment while representing Advocatia, consistently providing a positive image of us as a trusted vendor to the client and community agencies. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Duties and Responsibilities

• Review the hospital census daily to identify patients in need of assistance
• Screen identified patients for state, county, federal, and hospital assistance programs
• Initiate the application process
• Inform the patient of all documentation they will need to complete their application as well as the address and phone number of their local office
• Introduce the patient to Advocatia services and inform them that we will be contacting them as well as the local department on their behalf on a regular basis
• Records all patient information and screening results
• Document screening results and acceptance of patients in the hospital system
• Screen patients on-site when able
• Off-site field visits as required
• Access information for the off-site patient account representatives as needed
• Keep accurate total for daily accounts referred, patients screened, and applications taken
• Report any important occurrences to management as quickly as possible
• Maintain confidentiality of all account information at all times
• Maintain a neat and orderly workplace
• Maintain awareness of and participation in Corporate Compliance Program
• Maintain a positive working relationship with the hospital staff at all levels
• Maintain passion about assisting the uninsured and underinsured community

Required Qualifications

We are looking for someone who has:

• High School diploma or equivalent
• Reliable transportation
• Must be able to work onsite at a hospital
• Outstanding communication skills
• Strong work ethic and able to work independently
• Ability to multitask in a fast-paced environment
• 2+ years in customer service experience
• Ability to learn technology

Preferred Qualifications

• Bachelor’s degree
• Eligibility experience (government or hospital)
• Strong attention to detail
• Healthcare or start up experience
• Bilingual Spanish skills highly preferred

About Advocatia

Our mission is to ensure that all eligible individuals have the opportunity to receive health coverage and other available benefits. We are a growing healthcare tech company that provides accessible and simple-to-understand products to healthcare professionals and uninsured/underinsured patients. Our services help uninsured and underinsured patients navigate the confusing world of enrolling in health insurance and help health systems identify the right financial assistance program and complete patient applications. Our company is based in Chicago and Nashville.

Job Type: Full- Time

Advocatia is an equal opportunity employer.