Branch Operations Specialist

Join Belt Power as a Branch Operations Specialist!

Are you a hands-on operations professional who thrives in a fast-paced environment and enjoys leading teams, improving processes, and delivering exceptional customer service? Branch Operations Specialist describes a dynamic role that combines operations management, customer support, production coordination, inventory oversight, and team leadership.

About Belt Power

Belt Power is a leading distributor and fabricator of conveyor system solutions, serving the manufacturing and material handling industries. The company provides a broad range of conveyor belts, equipment, components, accessories, rubber products, hose, and gasket solutions, with a commitment to quality and value-added service.

What You'll Do

As a Branch Operations Specialist, you'll be at the center of branch success, helping drive operational excellence, outstanding customer experiences, and efficient shop performance. Your responsibilities will include:

• Supporting customers and sales teams by managing quotes, orders, purchasing activities, and delivery expectations.
• Coordinating inventory management, product sourcing, and vendor relationships to keep operations running smoothly.
• Collaborating with production teams to optimize shop workflows, fabrication processes, installations, and equipment maintenance programs.
• Leading branch personnel, including inside sales, shop employees, and shipping/receiving team members, while supporting scheduling and timekeeping activities.
• Serving as the primary point of contact for branch communications and facility-related operations, including IT equipment, contractors, and building maintenance.
• Building strong customer
• and vendor relationships while ensuring every transaction is completed accurately and efficiently.

What We're Looking For

We're seeking a motivated professional who brings:

• Experience in industrial distribution and a strong mechanical aptitude.
• Strong organizational skills, attention to detail, and the ability to prioritize multiple responsibilities.
• A customer-focused mindset with excellent communication and relationship-building abilities.
• Experience working with ERP systems and a willingness to learn new processes and technologies.
• A collaborative approach, positive attitude, adaptability, and a commitment to teamwork.
• A valid driver's license and the ability to meet travel, physical, and scheduling requirements associated with the position.

Why You'll Love This Role

• Take ownership of critical branch operations and make a direct impact on business success.
• Lead and collaborate with cross-functional teams across sales, operations, accounting, and production.
• Gain exposure to business development, customer engagement, continuous improvement initiatives, product training, and trade shows.
• Work in a role that offers variety, challenge, and opportunities for professional growth.

Position Details

• Full-time position.
• Typical schedule: Monday through Friday, 7:30 a.m. to 4:00 p.m.
• Overtime and occasional weekend work may be required.
• Work environment includes both shop facilities and customer sites.

If you're a proactive problem-solver who enjoys leading people, improving operations, and delivering exceptional customer service, we'd love to hear from you!