Technical Program Manager

Job Title: Technical Program Manager

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Location: Mountain View, CA (Hybrid)

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Employment Type: 6+ Months contract role

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Role Overview

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We are seeking a Technical Program Manager to join the team, responsible for scaling AI technologies built across Product & Design (P&D). This role combines core program management responsibilities with hands-on contributions to process improvement and workflow automation using internal tools. The ideal candidate thrives in a fast-paced environment, proactively removes blockers, and drives operational efficiency to support successful partner launches.

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Key Responsibilities

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• Provide direct program support for partner launches to ensure smooth execution and timelines are met

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• Build, implement, and enforce scalable processes to enable fast execution and decision-making

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• Identify, track, and proactively mitigate launch risks and blockers across cross-functional teams

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• Investigate and identify key pain points in existing process flows to inform automation and tooling improvements

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• Contribute hands-on to process optimization and automation of workflows using internal tools

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• Drive operational improvements to scale AI technologies across Product & Design teams

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• Create and maintain internal and partner-facing documentation to simplify workflows and improve adoption

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• Enable self-serve capabilities for Airstream products by improving processes, documentation, and tooling

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• Collaborate with engineering, product, and partner teams to ensure alignment and execution

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• Monitor program progress, dependencies, and deliverables in a fast-paced environment

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Required Qualifications

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• Experience as a Technical Program Manager, Program Manager, or similar role managing technical initiatives

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• Strong experience supporting cross-functional launches and driving execution

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• Demonstrated ability to build and improve processes in fast-paced environments

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• Experience identifying risks, dependencies, and resolving program blockers

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• Hands-on experience contributing to process improvement and workflow automation

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• Excellent communication skills with experience creating program documentation

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• Strong organizational and stakeholder management skills

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• Ability to manage multiple priorities and adapt quickly to changing needs

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Preferred Qualifications

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• Experience supporting AI/ML or platform-based products

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• Background working with Product & Design teams

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• Experience building self-serve workflows or operational tooling

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• Familiarity with internal tooling, automation, or workflow optimization initiatives

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Ideal Candidate

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• Thrives in a fast-paced, ambiguous environment

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• Execution-focused with strong problem-solving abilities

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• Comfortable balancing strategic planning with hands-on operational work

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• Proactive in identifying inefficiencies and driving improvements