Studio Manager

Studio Manager

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Willow Glen, CA 95126

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ABOUT THE ROLE:

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• Join our vibrant creative team as a Studio Manager and help guests Client and express their artistic talents. This dynamic, hands-on role blends leadership, customer service, and studio operations to create a welcoming and inspiring environment for guests of all ages and skill levels
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• As a Studio Manager, you will lead daily operations, support and guide your team, and ensure each guest enjoys a seamless and memorable experience. You'll play a key role in fostering a fun, safe, and inclusive atmosphere that encourages creativity and meaningful connection
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WHO WE'RE LOOKING FOR:

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• This role is ideal for someone with a background in management, hospitality, boutique retail, guest services, or creative studios who thrives in a warm, people-centered environment
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• You are a confident and supportive leader who can manage a team of 5–10 employees while maintaining high standards of service and team morale
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You may be a great fit if you have:

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• A polished, professional presence and outstanding interpersonal skills
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• Proven success in management, hospitality, retail, or guest experience roles
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• Confidence in engaging with a diverse range of customers
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• Strong attention to detail and a proactive, solutions-oriented mindset
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• A collaborative, positive attitude and commitment to high standards
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• Ability to multitask in a fast-paced, hands-on environment
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• An appreciation for creativity, design, or the arts (a plus, not required)
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KEY RESPONSIBILITIES:

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• Create a warm, welcoming environment for all guests
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• Deliver exceptional customer service throughout the guest experience
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• Lead and support a team to ensure smooth daily operations
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• Maintain a clean, organized, and visually appealing studio
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• Oversee backroom pottery processes and studio preparation
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• Process transactions and manage POS systems
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• Manage quarterly inventory
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• Take ownership of sales performance, staffing, and payroll management
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QUALIFICATIONS & EXPERIENCE:

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• Minimum of 2 years in a management or leadership role
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• Strong communication, organizational, and time management skills
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• Confident, friendly, and professional in customer interactions
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• Experience with scheduling, hiring, onboarding, and training staff
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• Experience with inventory management
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• Comfortable using POS systems and performing basic math
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• Fluent in reading, writing, and speaking English
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• Availability to work weekends and some weekdays
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• Interest in art or ceramics is a plus
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BENEFITS:

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• Competitive hourly pay
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• Gratuity in addition to base wage
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• Generous employee discount
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• Paid Time Off (PTO)
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• 401(k)
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PHYSICAL REQUIREMENTS:

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• This position requires standing and moving throughout the studio for extended periods
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Applicants should be comfortable with:

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• Repetitive arm and shoulder movements
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• Bending, twisting, reaching, and squatting
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• Climbing ladders occasionally
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• Lifting and carrying up to 20 lbs.
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• Using a telephone and computerized register
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We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

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req26-00389