Care Coordinator | Operations & Logistics

Location: Berwyn, PA

Company: A Place at Home

Are you a high-energy professional looking to build a career with a mission-driven organization? A Place at Home is a premier senior care provider dedicated to helping seniors maintain their independence. We are seeking a Care Coordinator to serve as the operational hub of our Berwyn office.

This is a role for an organized, statistical person. Someone who thrives on problem-solving, enjoys a fast-paced environment, and takes pride in seeing a complex plan come together. While we prefer candidates with some office experience, we are prepared to train the right individual who demonstrates an exceptional work ethic and a "go-getter" attitude.

• Scheduling: Design and optimize schedules for both clients and caregivers, ensuring seamless delivery of care across the board.

• Relationship Matching: Use critical thinking to pair caregivers with clients based on specialized skills, personality profiles, and client preferences.

• Agile Problem Solving: Lead the response to immediate care requests and scheduling changes, maintaining a proactive and professional demeanor under pressure.

• Data Integrity: Maintain accurate, real-time documentation of client records and caregiver schedules to ensure operational excellence.

• Stakeholder Communication: Serve as a primary point of contact for families and staff, providing clear, empathetic, and professional updates.

• Experience: 1–2 years of office experience is preferred, but we will prioritize candidates with a proven track record of reliability and a strong "can-do" spirit.

• Tech-Savviness: Proficiency with Google Workspace (Docs, Sheets, Gmail) and the ability to quickly master industry-specific scheduling platforms.

• Communication: Exceptional verbal and written communication skills; you should feel comfortable and confident on the phone.

• Driven Factor: A high level of initiative, the ability to work independently, and a drive to go above and beyond for our clients and team.

At A Place at Home, we value grit and accountability. This is not just an administrative role; it is an opportunity to take real ownership of your work and make a tangible difference in the lives of seniors in our community. If you are a resilient, organized professional who is ready to work hard and grow, we want to meet you.

Please submit your resume for consideration. We look forward to discussing how your drive and skills can contribute to the success of our Berwyn team.

A Place at Home is an equal opportunity employer committed to a diverse and inclusive workplace.