Business Operations Manager (Scientific Department)

• Define and clarify DMB project scope with Global Project Managers (GPM), clients, and internal teams
• Review and align DMB fees with project scope; communicate expectations to delivery teams
• Coordinate with GPMs and functional managers to assign and prioritize work based on project and team needs
• Coach and support DMB team members to ensure successful project outcomes
• Manage multiple DMB projects, ensuring timelines and deliverables are met
• Lead regular team meetings to maintain engagement and alignment with client expectations
• Monitor project progress, proactively address risks, and ensure adherence to timelines and contracts
• Drive monthly revenue by prioritizing project work and maintaining performance metrics
• Build strong client relationships to support repeat business
• Identify and implement process improvements to enhance team efficiency
• Maintain accurate project data and generate reports for month-end summaries

• Bachelor’s degree in Business, Life Sciences or related field required.
• Scientific background related to understanding general research process preferred
• Requires high-level skills in the areas of strategic thinking, organization, multi-tasking, relationship-building, communication, judgment, problem-solving, persuading and negotiating.
• Minimum 2 years industry experience, or equivalent, required.
• 3 years project team experience preferred.
• Business management experience desired

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.