Retail & Events Manager
| Verified Pay check_circle | Provided by the employer$50000 - $100000 per year |
|---|---|
| Hours | Full-time |
| Location | Grand Rapids, MI Grand Rapids, Michigan open_in_new |
About this job
Job Description
All Weather Seal of West Michigan is looking for an experienced Retail & Events Manager to lead our growing field marketing team. This leadership role is responsible for developing and managing a team of approximately 15 Retail and Event Marketing Representatives (and growing) while driving lead generation performance through retail partnerships, community events, and local marketing initiatives.
What You'll Do
As the Retail & Events Manager, you'll lead the daily operations, performance, and development of our retail and event marketing team while ensuring exceptional execution across every location and event.
Team Leadership & Development
- Lead, coach, and develop a team of approximately 15 Marketing Representatives, with continued team growth expected
- Recruit, onboard, train, and mentor new team members
- Conduct regular one-on-one coaching sessions and performance reviews
- Foster a culture built on accountability, teamwork, continuous learning, and healthy competition
- Motivate your team to consistently achieve and exceed individual and team goals
- Identify future leaders and help develop internal talent
Retail & Event Operations
- Oversee operations across retail partner locations and community events
- Ensure all booths, kiosks, and displays represent the All Weather Seal brand professionally
- Manage staffing schedules for retail locations and weekend events
- Coordinate event logistics, setup, breakdown, inventory, and promotional materials
- Maintain operational excellence while creating engaging customer experiences
Performance & Business Results
- Own team performance and key marketing KPIs
- Monitor lead generation, appointment quality, productivity, and conversion metrics
- Analyze performance data to identify trends and coaching opportunities
- Implement strategies to improve efficiency, lead quality, and overall team results
- Ensure accurate CRM reporting and operational documentation
- Drive a high-performance environment focused on continuous improvement
Preferred Qualifications
- 2+ years of leadership or management experience leading teams in retail, sales, marketing, hospitality, customer service, or a related field
- Experience managing team performance and holding employees accountable to goals and KPIs
- Proven ability to coach, motivate, and develop high-performing teams
- Strong organizational skills with exceptional attention to detail
- Growth mindset with a passion for continuous improvement
- Data-driven decision maker comfortable tracking metrics and performance
- Excellent communication and interpersonal skills
- Ability to lead, by example, in a fast-paced, team-oriented environment
- Comfortable working weekends for community events and trade shows
- Willingness to travel throughout Southern West Michigan
- Valid driver's license
Career Growth
At All Weather Seal, we believe our leaders should continue growing. We promote from within and provide clear pathways for advancement.
Future opportunities include:
- Regional Marketing Manager
- Director of Retail Marketing
- Field Marketing Manager
- Sales Manager
- Operations Leadership
Why Join All Weather Seal?
- Competitive Base Salary + Performance Bonuses
- Company Vehicle
- Gas Card
- Health, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Training
- Tuition Reimbursement
- Leadership Development Programs
- Clear Advancement Opportunities
- Established Company with Over 45 Years of Success
- High-Energy, Team-Oriented Culture
#ZR
Requirements:All-Weather Seal of West Michigan is a family-owned home improvement company that has been serving homeowners across Michigan for over 45 years. We specialize in high-quality replacement windows, bath and shower remodeling, and roofing solutions designed to improve the comfort, appearance, and value of our customers’ homes.
What makes our company different is our people-first culture. We believe in hiring good people, providing strong training, and creating real opportunities for growth. Many of our leaders started in entry-level roles and advanced through hard work, coaching, and consistent performance.
Our team is built around core values of grit, humility, being a good person, capability, and enthusiasm. We are looking for team members who are motivated, coachable, dependable, and excited to be part of a growing company. Whether you are just starting your career or looking for your next opportunity, All-Weather Seal offers a supportive environment where you can learn, grow, and make an impact.