Escrow Officer

This is an hybrid job. Required twice per week in office.

Primary Duties and Responsibilities:

• Assists in managing the overall closing process
• Maintain professional relationship with customers
• Provide status of the transaction throughout the closing process to the appropriate customers
• Review contract, title commitment, and lender instructions in order to prepare settlement statements and the necessary real estate documents for closing
• Assist in preparation of closing statements using FHA, VA, and conventional lending guidelines to meet RESPA regulations and/or TRID regulations, whichever is applicable
• Submit an error free settlement according to lender instructions to lender for approval
• Provide a professional closing experience to include: obtaining appropriate signatures, handling of good funds, and meeting all title and lender requirements
• Complete knowledge and ability to handle a real estate transaction from the receipt of the contract through funding and disbursement.
• Assist and prepare the closing file for the disbursement department according to the company disbursement guidelines
• Resolve all post-closing reconciliation issues including company reports and according to company time frames

Other Duties and Responsibilities:

• Team player and mentor to closing assistant/closing team. At times, assisting the closing assistant to obtain and/or update file information when needed for processing
• Closer has ability to perform every task of the closing assistant duties as well as their own.
• Communicate with Supervisor and co-workers on work load and scheduled closings
• Constant communication with assigned closing assistant
• Identify areas for improvement Ability to build and maintain productive customer relationships
• Ability to back up duties of closing assistant or closer for vacation coverage
• Assist in training new employees
• Other duties as assigned by the Supervisor and/or Closing Manager
• Traveling to closings and other company offices to work may be required

Qualifications:

• 3 plus years of closing experience
• College degree or equivalent work experience
• REO experience, a plus; National experience a plus
• Solid knowledge of title insurance, regulatory guidelines, legal documents, and real property law
• Solid experience in Purchase transactions
• Experience with developing alliances with others as necessary to accomplish work assignments
• Ability to promote and follow company procedures and policies including meeting the company customer service expectations
• SoftPro system experience is a plus
• Must have current Notary Public
• Producer’s License is a plus

Skills:

· Excellent verbal and written communication skills

· Good analytical and documentation skills

· Good customer service skills along with excellent problem solving ability

· Ability to productively interact with peers, customers and management

· Proficient with internet navigation

· Professional telephone etiquette

· Attention to detail, professionalism, organized and ability to prioritize

Mathematical Skills:

· Ability to work with mathematical concepts (e.g., probability and statistical inferences)

· Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations