Warehouse Operations Coordinator (Bilingual Mandarin & English)

We are seeking a dependable and detail-oriented Warehouse Operations Coordinator to join our team. This position is approximately 80% office-based and 20% warehouse-based, making it ideal for individuals who enjoy both administrative responsibilities and hands-on operational support. The successful candidate will serve as a key liaison between our local warehouse operations and our team in China while ensuring accurate order processing and inventory management.

Key Responsibilities

Office Responsibilities (80%)

• Process daily customer orders, including printing orders, generating shipping labels, and verifying order accuracy.
• Maintain records, prepare reports, and perform data entry with a high level of accuracy.
• File and organize documentation related to warehouse operations and shipments.
• Communicate regularly with the China-based operations team regarding order status, daily progress, and operational issues.
• Monitor and update inventory and shipment records within company systems.

Warehouse Responsibilities (20%)

• Sort, verify, pack, and prepare orders for shipment.
• Assist with inventory organization and stock replenishment.
• Conduct inventory counts and cycle counts as needed.
• Maintain a clean, organized, and safe warehouse environment.
• Support general warehouse operations and workflow efficiency.

Qualifications

• Authorized to work in the United States (U.S. Citizen, Permanent Resident, or holder of a valid work authorization).
• Fluent in both Mandarin and English, with the ability to communicate professionally in written and verbal formats.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to learn new systems, software, and operational procedures quickly.
• Dependable, responsible, and capable of working independently.
• Comfortable working in both office and warehouse environments.
• Previous warehouse, logistics, shipping, inventory, or administrative experience is preferred but not required.

Schedule

• Full-Time
• Monday through Friday

What We're Looking For
We are looking for a long-term team member who is reliable, adaptable, and eager to contribute to a growing operation. The ideal candidate is equally comfortable managing administrative tasks at a desk and supporting warehouse activities when needed.