Patient Financial Access Facilitator

About the Opportunity Our client, a growing healthcare organization in Fairfield, CT, is seeking a compassionate and highly organized Patient Registration Specialist to join their front-Robert Half. This role is instrumental in ensuring a smooth patient experience by accurately registering patients, verifying insurance coverage, coordinating appointments, and providing exceptional customer service. The ideal candidate is detail oriented, detail-oriented, and thrives in a fast-paced healthcare environment where accuracy and patient satisfaction are top priorities. Responsibilities Welcome patients and visitors with a friendly and detail oriented demeanor. Complete patient registration and intake processes, ensuring all demographic and insurance information is accurate and up to date. Verify insurance eligibility, benefits, referrals, and authorizations. Collect copays, deductibles, and outstanding patient balances. Schedule, confirm, and reschedule appointments as needed. Maintain and update patient records within EMR/EHR systems. Answer incoming calls and respond to patient questions regarding appointments, billing, and registration requirements. Obtain required consent forms and documentation. Coordinate with clinical and billing departments to address registration and insurance issues. Ensure compliance with HIPAA and organizational privacy standards. Assist with administrative projects and front-desk operations as needed.Qualifications High school diploma or GED required; Associate degree preferred. Minimum of 1 year of experience in patient registration, medical reception, healthcare administration, or a related role. Experience verifying insurance coverage and obtaining authorizations preferred. Proficiency with EMR/EHR systems and Microsoft Office applications. Strong data entry skills with a high degree of accuracy. Excellent verbal and written communication skills. Ability to effectively manage multiple priorities in a busy healthcare setting. detail oriented, patient-focused approach with strong problem-solving abilities. Bilingual English/Spanish skills are a plus. Preferred Skills Patient registration and intake Insurance verification Electronic Medical Records (EMR/EHR) Appointment scheduling Medical terminology Customer service Cash handling and payment collection HIPAA compliance Records management Data entry and administrative support