Warehouse Operations Director

Warehouse Operations Director

Location: Norfolk, VA (with weekly travel to Richmond, VA)

Position Overview

Tidewater Staffing is seeking an experienced Operations Manager for a growing appliance distribution company serving Hampton Roads and Central Virginia. This leadership role oversees warehouse operations, delivery, installation, and the managers responsible for those departments, ensuring efficient day-to-day operations and exceptional customer service.

Responsibilities

• Lead and develop warehouse, delivery, and installation management teams.
• Oversee daily operational performance across multiple locations.
• Drive efficiency, productivity, and operational improvements.
• Monitor key performance metrics and implement process improvements.
• Coordinate logistics, staffing, and workflow between facilities.
• Support inventory accuracy and operational planning.
• Collaborate with senior leadership to achieve company objectives.
• Travel to the Richmond operation approximately once per week or as needed.

Qualifications

• 5+ years of operations, warehouse, distribution, or logistics management experience.
• Experience managing managers or multiple departments preferred.
• Strong leadership, coaching, and decision-making abilities.
• Background in warehouse, retail distribution, manufacturing, or logistics environments.
• Experience improving operational efficiency and team performance.
• Proficiency with Microsoft Office and warehouse management systems is a plus.