Retirement and Benefits Associate

Join a leading Fort Worth University where your HR expertise makes a difference! As a Benefits Associate, you'll play a vital role in supporting employees and retirees by providing exceptional benefits administration and customer service. If you're passionate about helping others, have strong Excel skills, and thrive in a fast-paced Human Resources environment, this is an excellent opportunity to make an impact

Position: Retirement and Benefits Associate (Temporary)

Location: Fort Worth, TX | Onsite

Compensation:$26.00–$28.00/hour DOE

Schedule: Monday – Friday | 8:00 AM – 5:00 PM (1-hour lunch)

Assignment: Temporary | Approximately Mid-August through Early December (3–4 Months)

KEY RESPONSIBILITIES

• Manage the HR Benefits inbox and respond to employee and retiree inquiries promptly and professionally.

• Assist employees and retirees with benefits-related questions, including medical plans, Medicare, enrollment, eligibility, and claims resolution.

• Maintain accurate benefits records and HRIS data while ensuring confidentiality of employee information.

• Collaborate with benefit vendors and internal departments to resolve benefits issues and support reporting activities.

• Analyze benefits data and prepare reports using intermediate to advanced Microsoft Excel skills.

• Support benefits administration processes, audits, and continuous process improvements.

• Maintain accurate documentation while delivering exceptional customer service.

MINIMUM QUALIFICATIONS

• Minimum three (3) years of experience in employee benefits administration, Human Resources, or a related customer service-focused role.

• Experience supporting retiree benefits and Medicare is preferred.

• Bachelor's degree preferred.

• Experience with benefits enrollment, claims resolution, HRIS systems, and benefits administration processes.

• Excellent customer service, communication, organizational, and problem-solving skills.

• Ability to prioritize multiple tasks while maintaining accuracy and confidentiality.

CORE TOOLS & SYSTEMS

• Microsoft Excel (Intermediate to Advanced)

• Microsoft Word

• Microsoft PowerPoint

• Microsoft Access

• HRIS Systems (PeopleSoft preferred)

PREFERRED SKILLS

• Advanced Excel skills including PivotTables, XLOOKUP/VLOOKUP, IF functions, conditional formatting, and data analysis.

• Experience with PeopleSoft HRIS.

• Knowledge of COBRA administration.

• Experience preparing reports and supporting benefits audits.

• Ability to identify process improvements and work collaboratively across departments.

WHY JOIN THIS TEAM?

• Competitive pay of $26.00–$28.00/hour DOE

• Monday–Friday schedule with evenings and weekends off.

• Opportunity to support Human Resources at a respected Fort Worth university.

• Collaborative work environment where your HR and benefits expertise will make a meaningful impact.

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