Medical Front Office Receptionist

The Medical Front Office Receptionist plays a vital role in ensuring smooth patient flow and efficient office operations within the cardiology clinic. Handling a moderate daily volume of 20-50 patients, this position involves managing patient check-ins, appointment scheduling, insurance verification, and basic billing support. Working within a small team of 2-3 staff members, the receptionist fosters effective communication and coordination to deliver excellent customer service and maintain accurate patient records.

Responsibilities

• Manage patient check-in and check-out processes efficiently
• Schedule and confirm patient appointments
• Handle inbound phone calls professionally and promptly
• Verify patient insurance information and obtain authorizations
• Maintain accurate and up-to-date patient records
• Support basic billing and insurance authorization tasks
• Provide excellent customer service to patients and visitors
• Perform data entry and office coordination duties
• Facilitate communication between patients, clinical staff, and insurance providers

Required Qualifications

• Minimum of 1 year experience in a medical front office environment

Preferred Qualifications

• Knowledge of medical terminology
• Experience with insurance verification processes
• Familiarity with appointment scheduling software
• Strong data entry skills
• Excellent customer service abilities
• Effective communication skills
• Ability to multitask in a fast-paced setting
• Problem-solving aptitude

Busy, solo cardiologist practice serving the Southern NM community.