IT Business Analyst

The Business Consultant plays a key role in Fagron’s Applications practice within the IT department. Individuals in this role are responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, finding technological solutions to business needs, and supporting growth initiatives through the development of processes and technology. The application landscape a Business Consultant is exposed to includes ERP, CRM, BI, e-commerce, and more. Our Business Consultants are the IT department’s link to the businesses, processes, and people at Fagron. Join our team and learn something new daily while working for the global leader in personalizing medicine!

Responsibilities

• Meet with business users to analyze and define business requirements considering technical feasibility, budget, timing, existing architecture, and quality requirements so a project can be prioritized and scheduled by the Applications Manager.
• Convert requirements into functional specifications in a functional design document to provide a detailed basis for creating a technical design document in the next phase.
• Oversee the iterative development process by meeting with business users, tracking testing progress, and communicating issues and change requests to the rest of the project team.
• Train business users at a functional level so they adopt and efficiently use the systems and processes developed.
• Produce reports for leadership on the application development and/or implementation initiatives you are responsible for.
• Provide ongoing functional support for implemented solutions and track recurring issues, bugs, or process breakdowns in an ITSM ticketing system.
• Serve as consultant for one or more companies and act as an information source and communicator between departments and business units.
• Research and source new technology to solve business problems and manage existing vendor relationships.
• Continuously look for ways to improve business processes through observation of user behavior and suggest process changes or new technology solutions.
• Stay up to date about the latest trends and developments in business technology and promote these with IT leadership and business users.

Requirements

• Degree in a related field or equivalent work experience.
• 3+ years of experience supporting a Microsoft Dynamics ERP product at a functional level.
• Excellent written and verbal communication skills.
• Ability to thrive in a team environment required.

Set Yourself Apart

• 2+ years of Dynamics AX or Dynamics 365 Finance & Operations experience is strongly preferred.
• Experience supporting applications in a regulated manufacturing environment is preferred.

Benefits:

• Medical, Dental, Vision, 401K & Life Insurance

We offer a dynamic environment where talent and ambition can develop to its fullest. We have an open and informal organization culture, where individuals need to have strong motivation and ability to work independently. Fagron is a widely expanding, international, professional, and ambitious pharmaceutical company with multiple growth opportunities. Job opportunity includes competitive salary, comprehensive benefits, performance package, and ability to be part of an international leader in an expanding industry.