Account Management & Estimating Manager
| Verified Pay check_circle | Provided by the employer$55000 - $65000 per year |
|---|---|
| Hours | Full-time |
| Location | Cheyenne, Wyoming |
About this job
Job Description
Location: Cheyenne, WY
Pay Rate: $55,000-$65,000 per year (Depending on experience)
Schedule: Monday – Friday, This is a full-time, on-site position based in our Cheyenne, Wyoming office. Remote and hybrid work arrangements are not available for this role.
About the Role
Top Flight Maintenance is filling the Account Management & Estimating Manager seat — the person accountable for the health, retention, and organic growth of our existing commercial customer base across Northern Colorado and Wyoming. This is a relationship-driven role: keeping current accounts strong, renewing contracts proactively, expanding existing customers into additional service lines, and producing accurate estimates and proposals for that existing-account work. This seat is intentionally separate from net-new outbound sales, which is owned by a dedicated business
development seat. Success here is measured by what we keep and grow, not by new logos.
Key Responsibilities
- Customer Relationship Management & Retention
- Contract Renewals
- Service-Line Expansion & Upsell
- Estimating & Proposal Creation (Existing Accounts)
- Internal Coordination / Clean Handoff to Operations
What Success Looks Like - First 90 Days
- Full command of the existing account base, the renewal calendar, and Aspire pricing methodology.
- Renewal pipeline mapped 60–90 days out with no gaps.
- Estimating templates and pricing shorthand documented and consistent (clean continuity from the prior
estimator). - At least one existing-account expansion opportunity identified and advanced.
Qualifications & Requirements
- 3+ years in B2B account management or commercial services (janitorial, landscape, facilities, or property
maintenance strongly preferred). - Estimating / pricing experience or demonstrated aptitude with margin math.
- CRM and workflow discipline (HubSpot, Aspire, or comparable).
- Proactive, servant-minded communicator who builds trust with commercial clients.
- Highly organized and self-directed — able to drive scheduled work without supervision.
- Based in or commutable to Cheyenne, WY.
Preferred
- Familiarity with commercial property management / portfolio accounts.
- Contract and scope-of-work drafting experience.
Top Flight Maintenance is a full-service facilities management and maintenance company serving commercial clients in Northern Colorado and Southwestern Wyoming. We specialize in providing reliable, high-quality solutions across multiple disciplines — from janitorial and landscaping to irrigation, plant maintenance, flooring care, window washing, snow removal, and maintenance projects, to include on-site project management.
Our mission is to deliver exceptional service that keeps our clients’ properties safe, functional, and visually appealing. We achieve this by:
\t•\tEmploying a team of experienced, well-trained professionals who take pride in every site they maintain
\t•\tOffering scalable services tailored to each client’s unique needs, whether it’s routine upkeep, seasonal snow removal, or large-scale projects
\t•\tUtilizing proprietary systems and checklists to ensure consistency, efficiency, and compliance with industry standards
\t•\tFostering a culture of accountability and attention to detail, driven by a “whatever it takes” mindset
Built on strong relationships and community values, Top Flight Maintenance partners with property managers, business owners, and facility directors to proactively manage the maintenance lifecycle — from preventive care and emergency response (including snow removal) to strategic project management and timely completion.
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