Property Manager (long-term, temporary)

SCOPE: This position is responsible for the management of residential rental property and ensuring proper and

timely completion of all property management functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The below statements are intended to describe the general nature and scope of work being performed by this

position. This is not a complete listing of all responsibilities, duties and/or skills required.

• Manage a property portfolio consisting of elderly, family and/or scattered site housing. Implement controls to

ensure timely collection of rent and consistent enforcement of the lease among all tenants. Make daily rounds on

the property, including individual house calls to reinforce lease compliance.

• Participate in the preparation of the annual operating budget for property management sites.

• Market units to prospective tenants. Perform housekeeping inspection 90 days after move-in and refers potential

problem tenants to housekeeping class.

• Perform annual inspections on all units. Take necessary management action to address clients who are not

complying with the lease requirements, up to and including initiation of eviction procedures.

• Collect rent and assess special charges. Enforce rent collection policy consistently, and proceeds with eviction

of tenants who are not in compliance.

• Work directly with individual residents, resident organizations, social services staff, etc. to investigate and resolve

resident complaints, initiate programs to serve the resident community, etc.

• Provide Gold Standard customer service to internal and external clients;

• Work closely with maintenance and modernization staff in the Authority to ensure appropriate upkeep and curb

appeal of the property, and to ensure that modernization funds are used most effectively in addressing the physical

improvements for the property.

• Supervise staff assigned to the property management function; train staff on the full range of property

management responsibilities; hire, discipline, approve leave, etc.; mentor and coach staff in effort to achieve

established goals and enhance individual and group performance; completion of annual performance reviews;

prepare and submit timesheets and payroll adjustments;

• Perform additional duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements

listed below are representative of the knowledge, skill, and/or ability required.

DESIRED QUALIFICATIONS:

• Ability to perform in a busy, changing, multi-tasking work environment.

• Excellent written and verbal communication skills.

• Working knowledge of PC-based computer applications for management reporting systems, e.g. Microsoft Word

and Excel.

EDUCATION/EXPERIENCE/CERTIFICATIONS:

• Associate's or Bachelor's degree in Business Administration, Urban Studies, Property Management or related

field; or an equivalent combination of post-secondary education and property management experience.

• Two (2) years supervisory experience.

• Supervisory experience in a unionized environment preferred.

• Experience in management of subsidized residential property preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform

the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to

perform the essential functions.